General Questions
1. What is a grease trap?
A grease trap is a plumbing device designed to intercept fats, oils, and greases (FOG) before they enter the wastewater system. It helps prevent pipeline blockages and complies with local environmental regulations.
2. Who needs a grease trap?
Any commercial kitchen, restaurant, hotel, food court, or food processing facility that produces wastewater containing fats, oils, and grease is required to install a grease trap.
3. How does a grease trap work?
When wastewater from sinks flows into the grease trap:
- Food scraps are caught by a strainer or basket.
- Grease and oil, which are lighter than water, float to the surface.
- Heavier solids sink to the bottom.
- Cleaner water flows out through the outlet pipe to the sewer or further treatment.
This simple process prevents grease from entering drainage pipes.
4. Why is a grease trap important?
A grease trap helps to:
✅ Prevent clogged drains and sewer blockages
✅ Reduce foul odours in the kitchen
✅ Lower plumbing maintenance costs
✅ Protect the environment by reducing grease pollution
✅ Help businesses comply with local wastewater regulations
✅ Extend the lifespan of drainage systems
5. What are the types of grease traps?
There are several common types:
- Under-sink grease trap — Installed directly beneath a kitchen sink. Best for cafés, kiosks, and small kitchens.
- Outdoor grease interceptor — Larger capacity and installed outside the building. Suitable for restaurants and commercial kitchens.
- Underground centralized grease trap — Serves multiple kitchen outlets. Common in shopping malls, hotels, hospitals, and food courts.
- Automatic grease recovery systems — Automatically remove grease, reducing manual cleaning. Suitable for high-volume commercial kitchens.
Products
6. What grease trap sizes do you offer?
We offer a full range of grease traps from undersink series for small kitchens to large centralized grease traps rated 25–500 GPM for high-volume facilities.
7. What is the GoodBac Bio-Enzyme product used for?
GoodBac Grease Trap Bio-Enzyme is a biological solution that breaks down fats, oils, and grease inside the trap, reducing odour and maintenance frequency.
8. What is the Auto Dosing Unit (ADU9291P)?
The Auto Dosing Unit automatically dispenses bio-enzyme into your grease trap on a set schedule, ensuring consistent treatment without manual intervention.
9. What material is used to construct GreaseGo grease traps?
Every GreaseGo system is fabricated using premium, industrial-grade 304 stainless steel. This ensures strong resistance to highly acidic commercial kitchen wastewater, preventing premature corrosion and structural leaks.
Installation & Maintenance
10. Do you provide installation services?
Yes, we provide professional installation services. Please contact us to arrange a site assessment and installation appointment.
11. How often should I clean my grease trap?
Cleaning frequency depends on usage volume. For most commercial kitchens, we recommend cleaning every 1–3 months. Using GoodBac Bio-Enzyme can extend the interval between cleanings.
12. Is the grease trap SIRIM certified?
Yes, our grease traps are SIRIM certified (R018/15) and meet Malaysian regulatory requirements.
Warranty & Support
13. What warranty do your products come with?
Our grease traps come with a 5-year warranty. Please refer to your product documentation for full warranty terms and conditions.
14. How do I contact support?
You can reach our support team via the Contact Us page on our website or by WhatsApp. We are happy to assist with product selection, technical queries, and after-sales support.